Frequently Asked Questions

We assembled some commonly asked questions regarding Mystery Hotel Budapest. If you need further information, please feel free to contact our Concierge.

How to get to the hotel?

Mystery Hotel Budapest’s address is: Podmaniczky utca 45, Budapest 1064.

FROM BUDAPEST AIRPORT:

Limousine service can be arranged by the Hotel for an additional charge. You can find our transfer fees here. Car rental service is also available on request. The Hotel offers valet service as well. Please let us know in advance, should you require parking.

BY CAR FROM THE AIRPORT:

From Budapest Liszt Ferenc International Airport join Ferihegyi Repülőterre vezető út, following sings for Budapest Centrum (Center). Continue for 15 km until you reach the city center (Kálvin square), then turn right, go along Múzeum körút and continue straight ahead less than 1 km until you reach Deák (tér) square. From there, continue along the Bajcsy-Zsilinszky road for about 2 km. Turn right onto Podmaniczky street. Keep driving on this street for six blocks (crossing the grand boulevard, the Korut as well). Mystery Hotel Budapest is to be found on the right-hand side on the corner of Podmaniczky utca and Vorosmarty utca. The journey takes normally around 30 minutes.

BY TRAIN:

Our hotel is located just 300 meters from Nyugati Railway station. We are happy to arrange limousine transfers from the Keleti and Deli Railway stations.
You may find the prices here.

BY PUBLIC TRANSPORT:

  • Public transportation from Keleti railway station: take the Metro line Nr. 2 (red) to Blaha Lujza sq. (one stop), then switch to tram Nr. 4 or 6 in the direction of Széll Kálmán sq. After five stops, get off the tram at Nyugati railway station. The hotel is only a 5-minute walk from the station.
  • Public transportation from Deli railway station: take the Metro line Nr. 2 to Deak Ferenc Square, then switch to Metro line 3 (blue). After 2 stops, exit the metro at Nyugati railway station.The hotel is only a 5-minute walk from the station.

BY CRUISE:

We offer limousine transfer for our guests arriving from the docks. Prices are available here.

What are the parking options at the hotel?

We offer our guests valet parking in a secure garage for an additional charge of 6000 HUF per day. For more information, please contact our Concierge.

What is the Check-in and Check-out time?

Check-in time is at 14:00 and check-out time is at 11:00. If you arrive earlier than our check-in time, we are glad to store your luggage and you may also relax in our Secret Garden Spa until your room is ready.

Check-out is at 11:00. If you depart from Budapest later than the check-out time, we are happy to store your luggage and  still enjoy the Secret Garden Spa free of charge.

Should you require an early check-in or late check-out, we will do our best provide it, as far as our availability permits. In this case, we kindly ask you to contact our Front Desk. Late check-outs might have additional fees depending on the required check-out time.

When is the breakfast served?

We offer buffet breakfast from 6:30 until 10:30 in our Restaurant & Lounge, The Great Hall located on the 4th floor of the hotel. If your rate plan does not include breakfast, you can enjoy our delicious buffet breakfast for an additional charge of €25 / person.

Do you offer room service?

Yes, our guests may order from our Room Service menu, which is available for 24 hours a day.

Is the hotel air-conditioned?

All rooms and suites in Mystery Hotel Budapest have individually adjustable air-conditioning units.

Is smoking allowed in the hotel?

For the wellbeing of our guests, we ensure a smoking-free environment. Smoking is not permitted in any place inside of the hotel, including guestrooms. Should this regulation be disregarded by smoking in the room, a clean-up fee of €150 per night will be added to the for each room, or €300 per night in case of a studio or suite.

Is there a hotel-restaurant?

Whether breakfast, lunch or dinner – we look forward to spoiling you with culinary delights in our hotel’s Restaurant & Lounge, The Great Hall, located on the 4th floor of the hotel. Breakfast is served between 6:30 and 10:30, lunch is on from 12:00 till 15:00 and we are expecting our beloved guests for dinner starting from 18:00 until 22:00. Our rooftop bar, The Sky Garden offers cocktails and bar food throughout the day and is open from 11:00 till 24:00.

Are pets allowed in the hotel?

As a pet-friendly hotel, the little friends of our guests are welcome at Mystery Hotel Budapest. Please find our special offer for your pets here.

Does the hotel offer wheelchair-accessible rooms?

Yes, we offer a Superior King Room with Ionian style, located on the 5th floor. The room is easily accessible and has lowered light switches and handrails for the shower and toilet.

Do you have Wi-Fi?

Complimentary Wi-Fi is available in all guest rooms and in the common areas of the hotel.

What kind of services are included in the room rate?

Rooms may be booked with or without breakfast, but the following services are always offered on complimentary basis:

  • Complimentary Afternoon Snacks in the Great Hall Restaurant & Lounge from 16:00 to 17:30 including coffee, tea, handmade soft drinks and snacks
  • Free entry to the Secret Garden Spa and fitness room
  • Free high-speed WIFI in all public areas and guestrooms
  • Complimentary newspapers in the Great Hall Restaurant & Lounge
  • Complimentary in-room mineral water
  • Nespresso coffee machine with complimentary capsules in all rooms
  • Turn-down service
Do you have a special policy about children?

We offer several rooms, which are suitable for families. The rooms are Duplex, Mystery King rooms with a pull-out sofa bed, Studios also with a pull-out sofa bed and the Da Vinci two-bedroom suite. Children are accommodated free of charge in the existing bed in these rooms. Extra charges may apply in case of breakfast for children between 2-12 years, we offer a 50% discount off the price of the breakfast. Breakfast for kids below 2 years of age is complimentary. Cribs are also available upon request for no additional charge.

Do you charge for a 3rd person?

We have a wide selection of room categories for 3 persons. Please kindly note that Duplex King, Mystery King with sofa bed, Studios with sofa beds and the Da Vinci two-bedroom suite are suitable for more than 2 persons. In the Duplex rooms and One-bedroom suites we can provide an extra bed upon request. The other room types mentioned are equipped with comfortable sofabeds that can be made if our guests require a third sleeping place.

How many rooms does the hotel offer?

Mystery Hotel Budapest offers 82 rooms, studios and suites. Please find more information about our different room categories here.

When did the hotel open?

Mystery Hotel Budapest is a brand new themed hotel, opening soon. The eclectic palace was built by the Hungarian Freemasons in 1896.

More information about the history of the hotel may be found here.

Who designed Mystery Hotel Budapest?

Mystery Hotel Budapest was originally built by Hungarian Freemasons in 1896. You can read more about the history of the building here. The interior design was created by, Zoltán Varró, a famous, Gold Key award winner Hungarian interior designer. Find out more about the design and concept of Mystery Hotel Budapest here.

Where is the hotel located and what is to be found nearby?

Mystery Hotel Budapest is located in the center of Budapest’s 6th district. The Nyugati Railway Station and Teréz körút are only 300 meters away. Budapest’s main attractions, such as Parliament, Heroes’ Square, Andrássy út and the Basilica are also within a short walking distance. Mystery Hotel has a great location, making it easy to discover the historical city of Budapest. Find more information about the nearby sights here. 

What business services do you offer?

The Hotel has a 24-hour reception, where our colleagues are happy to assist you with printing, photocopying and scanning. Our concierge can also help with these services on the 4th floor, by the entrance of the The Great Hall.

We offer an additional workstation equipped with a printer on the 5th floor of the hotel. Internet access is available free of charge in the entire building. If requested, we can arrange for interpretation and secretarial services for a modest fee.

How may I plan a special event?

Mystery Hotel’s conference center is located on the -1 level. The main conference room is the Helikon A+B, which can be rented also separately. An additional three meeting rooms are also available on this level. You may visit our Meetings & Events page here or send your request to our Event Sales Manager by filling out a form here and they will contact you shortly.

Does your hotel have a Spa & Fitness room?

We have a spa located on the ground floor. Our Secret Garden Spa features three treatment rooms, including a couples’ room, Jacuzzi, a sauna and separate steam rooms. Fitness room offers cardio equipment and personal training on request. Spa facilities may be used from 7:00 till 22:00 and treatments are available from 8:00 to 20:00.

Does the hotel offer special rates?

Yes, we offer special rates & packages year-round, which may be found on our Special offers page.

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