Health and safety - Mystery Hotel Budapest
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Health and safety

We are constantly working on to offer the highest level of service, quality and safety especially in a special period of time like this.
First of all, please make sure that we took the necessary steps regarding your health and safety after the COVID-19 pandemic.
We are keeping all the suggestions by WHO and the Hungarian Hotel and Restaurant Association.

  • All surfaces are regularly disinfected
  • We offer a digital pre-registration for our guests
  • All common areas are deep cleaned daily,
  • Contactless payment is available

Please find below the details about our current service that we are more than happy to provide to you during your stay:

  • Á la carte breakfast between 07:30 – 10:30 at the Great Hall Restaurant
  • The Secret Garden Spa is open between 10:00 – 18:00
  • The jacuzzi, the sauna, the steam room and the gym is still available
  • Unfortunately massage treatments will not be available
  • Room service will not be available
  • The Afternoon Delight service will not be available
  • Please be informed that for your comfort and safety, our turndown service and daily room cleaning services will be available upon request only. To schedule these services, please call the front desk
  • The Sky Garden Rooftop Terrace is open between 16:00 and 24:00 (food service is available until 23:00)
  • Distance protocol at our Great Hall Restaurant and Sky Garden Rooftop
  • Placed hand sanitizers in public areas