Health and safety - Mystery Hotel Budapest
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Health and safety

Dear Valued Guests,

From 11th of November 2020 Hotels may not receive tourists, only business travellers.


If you are travelling for non-business purposes and are unable to visit our hotel, we will be more than happy to assist you in changing your booking and find a forthcoming time when the restriction is unlikely to apply.


If you are travelling for business purposes, it is the right and duty of the hotel, under § 11 of the government decree, to be sure that the guest’s business purpose is genuine. To this end, we are obligated to ask our guest to provide appropriate documents to justify this claim. In addition, a form must be completed at check-in, where company details (company name, address, VAT number) are required.


In the public areas of the hotel, such as the lobby, restaurant, corridors, elevators, the employees and guests are obliged to wear masks.


According to § 12(2) and (3) of the Government Decree, the hotel’s fitness room and wellness facilities won’t be open for walk-in guest or hotel guests, it will be temporary closed down.


We are constantly working on to offer the highest level of service, quality and safety especially in a special period of time like this.
First of all, please make sure that we took the necessary steps regarding your health and safety after the COVID-19 pandemic.
We are keeping all the suggestions by WHO and the Hungarian Hotel and Restaurant Association.

  • Community areas, elevator buttons, door handles are disinfected several times a day
  • Next to the main entrance, we set up an alcoholic disinfection point
  • We provide contactless payment options in all our units


Below services are still available for our hotel Guests:

  • A la carte breakfast is from 07:30 to 10:30 at The Great Hall Restaurant & Bar
  • A la carte dinner is from 17:00 to 22:00 at The Great Hall Restaurant & Bar
  • Room Service only available in Restaurant hours
  • For your safety and comfort, the daily cleaning of the rooms is only possible on request, and the turn down service can only be provided in advance.